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Three Financial Reports You Should Know
Profit & Loss, Balance Sheet, and Cash Flow Statement. You hear about them regularly, so let’s highlight the insights these reports can bring. Profit & Loss, Balance Sheet, and Cash Flow Statement are the three standard accounting reports that together make your business financial statements. They all look back and outline how your practice has performed financially in the past. They won’t predict the future, but they provide useful clues on where your business is headed. M
Coumba Kane
Jul 28 min read


The Most Important KPIs Every Group Practice Should Track
Key Takeaways The problem isn't too little data — it's tracking the wrong things. Busy schedules and growing revenue can mask serious financial problems underneath. Revenue is only one piece of the puzzle. Metrics like utilization, collection rates, cancellation rates, and client retention reveal what's driving your results and where issues may be hiding. Utilization, A/R aging, and payment lag are your early warning system. They expose systemic issues before they hit your ba
Thomas Dubois
May 188 min read


The Empty Chair Problem: Why Revenue Alone Can Mislead You
Key Takeaways Revenue tells you what happened; utilization tells you what's possible — and whether your practice is truly sustainable. Every empty chair has a cost. Rent, payroll, and other fixed expenses continue whether an appointment slot is filled or not. Profitability depends on capacity, not just growth. Small policy and scheduling changes can have an outsized impact on revenue. What gets measured gets managed. Tracking utilization helps practice owners make better staf
Coumba Kane
Apr 285 min read


The Money Blind Spot: Your Practice Can Be Profitable on Paper and Still Run Out of Cash
Key Takeaways Profit does not equal cash. Revenue is recorded when sessions occur, but cash may not arrive for 30, 60, or even 90 days—and some of that revenue may never be collected. Cash flow issues develop slowly. Insurance payment delays, claim denials, and inefficient collection processes can create financial strain long before a crisis emerges. Growth can make your cash position worse before it gets better. More clients means more claims sitting in accounts receivable,
Thomas Dubois
Apr 235 min read
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